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    • TVS.000904- Conversational UX Design_1.pdf.jpg
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    • Conversational UX Design

      • Authors: J. Moore, Robert (2019)

    • This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation